VS
VIP Smart Homes
Client sign in
Access is by invitation. Ask your integrator to set you up.
VS
VIP Smart HomesCONCIERGE TECHNOLOGY
Welcome back
How can we help with your home?
Your integrator
Lead integrator
Available nowTypical reply within 15 minutes during the day
Report a problem
Send photos or video so it's seen instantly
Call
Tap to dial
Text us
Quick questions
Passwords & codes
Open the items you keep in your own password manager
Active requests View systems
Quick fixes All guides
GUIDE
Restart your network the right way
2 minute guided sequence
New request
Tell us what's happening
Lighting & Shades
Theater / AV
Network / Wi-Fi
Cameras
Audio
Not sure
+ Add photos or a short video
A clip of the error or blinking light helps most
A clip of the error or blinking light helps most
Whenever
This week
Urgent
Sent
Your details are on the way. You'll get a text shortly.
Your installation
My systems
This is your reference card. Each system shows the safe restart note your integrator recommends. When in doubt, report it and they'll handle the rest remotely where possible.
Secure by design
Passwords & codes
Your passwords and codes live in your own password manager, never in this app. We only point you to them, so there is nothing sensitive stored here for anyone to find. Opening an item still asks for your Face ID or master password.
Self-serve
Common fixes
Still stuck?
Better to reach out than fight with it.
Your integrator
About
Billionaire-tested service
Your integrator
Lutron DealerControl4 Certified
UniFi PartnerCrestron MTA
Reach us
Call
Call or text, day or evening
Send a request
Photos, video, and details in one place